NetZoom DCIM is a hardware agnostic data center infrastructure management software solution with a built-in Service Desk that provides a holistic approach to managing IT and Facility infrastructure resources for data centers of every size. NetZoom is comprehensive, scalable, simple to implement, easily adaptable, within budget and it comes with qualified service teams for planning, consulting, training and implementation to assure you a quick ROI.
By using data center infrastructure software to centrally manage all hybrid data center resources (On-Prem, Edge, Virtual and Cloud) in real-time, clients reduce costs, improve service and increase operational efficiency:
- Proactively managing all data center resources
- Provisioning resources quicker
- Reducing mean time to resolution
- Lowering energy costs
- Efficiently managing capacity
- Reducing stranded capacity
Data Center Infrastructure Management + Service Desk
Manage Data Center IT and Facility Infrastructure with integrated Helpdesk and Service Management.
Data Center Infrastructure Modeling
Model and configure data center devices and Rack elevations for reuse for quick deployment. Model the entire data center from plot to port.
Inventory and Asset Management
Manage data center inventory, assets, ownership, resources and complete asset lifecycle management.
Inventory Collection and Audit
Simplify audit compliance by collecting physical inventory with NetZoom Mobile Scanner and reconciling the differences in NetZoom DCIM.
Cables and Connectivity Management
Manage Power and Network connectivity, including patch panels, Fiber and Copper connections, Power Chain and inter-site connectivity.
Change Management
Easily complete planned and unplanned Moves, Adds and Changes of asset inventory.
Operational Management and Productivity
NetZoom DCIM includes features to create, standardize, measure and automate operational processes to increase data center productivity.
Capacity Analysis and Optimizations
Gain insight with Analytics at every level. Identify possible utilization improvements while optimizing Power and Space.
Real-time Monitoring and Alerts Management
Setup command centers for NOC-like monitoring of data center Facility and IT infrastructure, including servers in cloud, manage Alerts and Alarms efficiently via auto escalation rules.
Business Service Management
Measure data center availability in terms of Business Services. Increase Business Service availability by monitoring Business Service dependencies and identifying and troubleshooting points of failure for Business Services.
Helpdesk and Simplified Service Desk Management
Create and maintain an effective knowledgebase for self-service and Helpdesk. Fulfill and centrally Manage Service requests, Incidents, Change requests and Problem requests. Implement service workflows using integrated Workflow Designer.
Forensic Logs and Risk Management
Troubleshoot and meet compliance goals, manage physical security of data center. Built-in application maintenance and management of maintenance, warranty and service contracts.
Visualization
View the data center layout and manage asset inventory and capacity from your desk.
Visio Diagramming
Extensive NetZoom Device Library and automated Visio diagramming.
Federal Compliance and DCOI
Easily meet Government compliance and latest Data Center Optimization Initiative (DCOI) under budget constraints and tight implementation schedules.
Out-of-Box Integrations
Ready to use connectors for integrating NetZoom Enterprise DCIM with many popular data center applications.
Extend DCIM Functionality
SDK offering all required interfaces in a developer friendly REST API set. Many ready to use Visual tools such as Entity manager to extend data set, Workflow Designer, Form Builder to customize and develop new UI, Report Builder to create Reports, Dashboards and charts.
Support for Popular Browsers
NetZoom Enterprise DCIM can be used with any of the popular Browsers.