Training your team to get the most out of our DCIM solution is vital to the success of your Data Center Infrastructure implementation. Although our DCIM experts are always available for support, we highly encourage you to review all of our training material and videos to make sure that NetZoom is helping you manage your Assets, Capacity and Change in the data center.
Visit the NetZoom DCIM Solutions YouTube Channel for additional product videos. If there is a topic that is not covered, please reach out and we will do our very best to update our video library.
Use this tutorial to learn the basics of the NetZoom DCIM User Interface. Get familiar with NetZoom's menus, features, contextual quick actions, status bar, and asset panes with customizable properties and 2-D and 3-D visualization.
NetZoom DCIM lets you create accurate representations of racks within your data center. See this tutorial to learn how to automate the process of creating rack elevations by importing one or more fully-populated racks into a data center.
Implementing a DCIM can be a daunting task. If you are new to using a DCIM, we recommend implementing NetZoom's DCIM in multiple phases. The first phase is Asset Management. Collect the data center infrastructure inventory and represent it in the DCIM. Next is Connectivity Management , connecting the devices with Power and Network Connectivity. Once these aspects are complete, then it is time to explore more advanced DCIM features. This video will show you how to customize the NetZoom UI to hide advanced DCIM features until you are ready to use them.
Use NetZoom's dashboards to create a fully-customizable, single pane of glass, command center view to manage the IT and Facility sides of your data center infrastructure.
NetZoom DCIM manages a device's lifecycle from receiving into inventory, to commissioning, to installation in the data center, to being uninstalled, and finally decommissioning. A complete log is maintained throughout the lifecycle of the asset inventory. For more information on Asset Lifecycle Management, visit Asset Management.
NetZoom DCIM provides a method to Bulk update properties for multiple assets using Export Update Properties and Import Update Properties.
Administrative Feature - Users must be Authenticated and Authorization using role-based security. This video explains the process of adding a new user including assigning a role, license and site.
The Business Service module lets users relate physical, virtual and cloud resources to a Business Service. Users can create a dependency map model of Business Services in terms of sub-services and data center infrastructure: physical, virtual devices and cloud resources that support the service. Using the Business Services models, NetZoom can perform Impact Analysis and determine which services are affected when issues are detected on a resource.
Connectivity Management is one of the pillars of DCIM. Correct cabling allows you to model the power chain and perform impact analysis. This video will show how to use the connectivity interface to cable data center infrastructure using power, copper and fiber cables.
Cabling advanced topic - This video will show how to use the connectivity interface to add fiber cables with multiple ends.
With NetZoom DCIM you can get implemented quickly by importing all aspects of your data center: layout, devices, connectivity, users and many more. Professional Implementation Services are available to assist with implementation.
NetZoom supports a formal Change Management process in order to minimize disruptions to IT services while making changes to critical infrastructure and preserving lifecycle tracking. This video demonstrates how to use NetZoom DCIM to manage Moves, Adds and Changes in the data center.
Change Management - Not all changes in a data center run through a formal Change Management process. NetZoom DCIM supports Quick Change Mode for Moves, Adds and Changes that do not require an approval process and Staging Mode for initial build-outs of data center infrastructure.
The NetZoom integration with ServiceNow couples DCIM with ITSM to provide users the best of both worlds. NetZoom's bi-directional integration with ServiceNow by provides exact visualization and RU placement of data center assets directly within ServiceNow. See this video to learn more about the ServiceNow Integration.
Using NetZoom DCIM, you may custom configure chassis to accommodate cards and modules that span multiple slots.
Reduce the time to complete a data center technical refresh cycle with NetZoom DCIM's replacement feature.
With NetZoom DCIM you can improve data center efficiency through Automation and Operations Management. Schedule Routine Tasks and System Maintenance automatically by scheduling routine SQL maintenance jobs. Automatically schedule reports to be run periodically and delivered via email.