The purpose of the Data Center is to provide computing Services to the Business and its customers. The Business Service module lets users relate physical, virtual and cloud resources to a Business Service.
One or more devices work together to provide the resources needed for a Business Service. Each device can serve multiple Business Services.
The dependency map graphically illustrates the model of Business Services in terms of sub-services and application servers: physical, virtual devices and cloud that support the service and the Health of the service. Knowing which devices support a Business Service is essential when scheduling maintenance downtime or troubleshooting a Business Service issue.
The ability to know the Impact of a device failure on Business Services is important to know the severity of an issue and troubleshoot the root cause of a Business Service outage.
One typical Business Service report is Cost of Business Service, which is the estimated cost of supplying a Business Services in terms of the machine value and operational costs.